Terms and Conditions
Return and Exchange Policy
At Pearlish, every bag is carefully handcrafted and goes through a detailed quality check before shipping to ensure it reaches you in perfect condition.
As our products are made after receiving the order, we currently do not offer returns or exchanges once an order has been placed.
Each Pearlish piece is crafted with attention to detail using delicate materials such as pearls, crystals, and rhinestones, making every bag unique.
However, if you receive a damaged or defective product, please contact us within 48 hours of delivery with your order number and clear photographs of the issue. Our team will review the request and assist you accordingly.
We request customers to carefully review product descriptions and images before placing an order.
Shipping Policy
At Pearlish, every bag is carefully handcrafted and prepared with attention to detail before it reaches you.
Order Processing-
All orders are processed within 2–4 business days. Since our bags are handcrafted, some pieces may require additional preparation time to ensure the highest quality.
Delivery Time-
Once dispatched, orders are typically delivered within 8–10 business days, depending on the delivery location.
Order Tracking-
After your order is shipped, you will receive a tracking link to monitor your shipment.
Delivery Note-
Please ensure that the shipping address and contact details are accurate at the time of placing your order to avoid delays.
We appreciate your patience in the event of delays caused by public holidays or unforeseen circumstances beyond our control
International Shipping-
For international orders, the order will be shipped within 10–15 days after it is placed. Delivery timelines may vary depending on the destination country and local territorial shipping policies.
Any customs duties, taxes, or import charges applicable in the destination country will be borne by the customer.
Contact Us
We're right here for you. To answer any and all questions about our brand, products and how they would be delivered to your doorstep. Please do not hesitate to reach us at any time you want.
Give us a call: +91 9217657207
Email: support@thepearlish.com
*Customer care timings : 10:00 a.m - 6:00 p.m, Monday to Friday
You can mail us with details for anything urgent. All mail / Whatsapp queries are responded within 24-48 hours.
PEARLISH
H-1, 2nd Floor
Panchsheel Vihar, Malviya Nagar
New Delhi, 110017
GST: 07BWJPC5717N1Z7